Emotional intelligence
How we perceive, use, understand and manage our emotions has an immediate impact on our performance and wellbeing. Harnessing our Emotional Intelligence will help us to motivate ourselves, manage pressure and stress and build relationships.
Emotional Intelligence is crucial to our personal success and it impacts our ability to communicate, manage conflict and perform at our best.
MSCEIT ASSESSMENTS AND TRAINING
Based on the well-researched and scientifically grounded MSCEIT* ability model of emotional intelligence, our training courses provide pragmatic and effective tools and strategies to help participants develop their EI and put it to immediate use both at work and at home.
*We can also offer training and assessments based on the EQ-i 2.0 model.
“Unlike conventional learning, this course provided practical tools that allowed me to immediately apply and refine my emotional intelligence skills in real-life situations. Under Fiona’s expert guidance, I witnessed remarkable growth in my awareness to empathize, communicate, and handle emotions effectively.”
Emotional Intelligence at work
Duration: 2 days (ideally in person, but can be delivered virtually) plus a 45-minute 121 coaching session for each participant.
Who should attend: This programme is for people at all levels in an organisation.
Overview: Harnessing our EI will help us to motivate ourselves, manage pressure and stress and build relationships. The course is highly interactive and provides you with a good understanding of what EI is and its benefits as well as opportunity to gain an insight into your personal level of EI and how to apply it in your everyday role.
The course includes an Emotional Intelligence ability test (the MSCEIT, taken online as pre-work) for each participant and a 45-minute post course 121 for personalised feedback and coaching.
The Emotional Intelligence Advantage
Duration: 2 days (ideally in person, but can be delivered virtually) plus a 45-minute 121 coaching session for each participant.
Who should attend: Suitable for managers who want to lead with confidence and purpose.
Overview: Leaders with high EI can better recognise, express, use, understand and manage their emotions leading to numerous benefits such as better decision making, reduced conflict, improved team dynamics, improved psychological safety, increased engagement, motivation and employee wellbeing.
The course includes an Emotional Intelligence ability test (the MSCEIT, taken online as pre-work) for each participant and a 45-minute post course 121 for personalised feedback and coaching.
Emotional Intelligence:
Advanced insights and applications
Duration: 2 days (ideally in person, but can be delivered virtually)
Prerequisites: Completion of our 2 day “Emotional Intelligence at Work” course or our “The Emotional Intelligence Advantage course.”
Who should attend: This course is for those who wish to maximise their emotional intelligence ability, learn new strategies and practice and apply their skills in a safe environment.
Overview: This course focuses on application and practice, with individual and group work to practice and apply the skills with our actors. The course also includes forum theatre (attendees direct the action in realistic work based scenarios), hot seat activities to focus on particular emotions, triggers and behaviours and demonstrations of effective and non effective EI in action.
“As an engineer and a people manager I found the course very insightful. I have learnt very useful concepts about managing emotions that I can apply to both my professional and personal life.”
— Harshit Patel, Platform Integration lead, MBDA following Emotional Intelligence at Work course
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